We strive to offer an inclusive sight support service to the people of Suffolk. We do this through the provision of our services to anyone in Suffolk who needs us and in our choice of terminology and use of language. 

There are many words and phrases that can be used to identify and describe people and their level of sight. We endeavour to use the most inclusive words and phrases that respect and recognise individuals and their abilities. However, we acknowledge that our choices may not reflect your level of sight or circumstances. 

Please tell us your preferred use of language and will we use this when we communicate with you directly and in your records.